Pleasantly surprised by this hotel. Thought it would be quite basic but it certainly wasn't. It was stylish, immaculately clean and comfortable. We only had one night so it was perfect for the airport and for the sights of Pisa. We had a great view of Pisa Stazione Centrale from our room. Breakfast was also excellent. Great value for the quality too. Would highly recommend. We will return to Pisa now we know there is such a great hotel there! Thank you
Stanza 402 - la TV non funzionava (assenza di segnale); inoltre impostando la sveglia tramite TV alle 7:00 si viene svegliati alle 6:00 (mancato aggiornamnto con l'ora solare?)
Very convenient to the train and bus. Monuments a bit of a walk but through shopping streets so of interest.
The hotel location was perfect for us. It is far enough away from the noise and high traffic of the tourist area but is situated across from the train station, the hop on hop off bus and a very short easy walk from the Pisa mover from the airport. There is a lovely piazza just up from the hotel with lots of choice of bars, restaurants and shopping. Really nice area. If you plan on using Pisa as a hub for train travelling to other destinations for day trips such as lucca , Florence and others, it is perfect location.
The hotel decor is very modern and we liked that as well.
The staff were very nice and very helpful. Giving directions and restaurant suggestion. Breakfast was a huge assortment of everything and anything you would want to start your day. Well presented and very fresh. Although the coffee was excellent the use of the machine caused some confusion to some. The lines could get long. Having a second machine might help this issue.
The only down side is that the hotel does not have any bar facilities and it would have been nice to end the day with a nightcap. Also tea and hot water facilities are in the room other is no coffee provided.
Nightly recommend this hotel and if my next trip to Italy takes me to Pisa I would stay here again without thinking of any other hotel.
Visto l'ottimo livello della struttura, l'organizzazione del personale (gia' abbastanza buona) puo' essere migliorata.
I found the hotel front desk to be understaffed, ill equipped to help with Internet connection issue and unhelpful to assist in printing boarding passes. Arriving at the hotel by car was a nightmare. One is not able to stop in front and unload a carful of baggage with ease, as the entrance is on a busy road and there isn't hotel staff around to assist.
The very best thing about the hotel was that it was across from the train station...but the downside was that the neighborhood wasn't very good at night and just ok in the day. Lastly the bathroom fixtures showed a lot of age and the size was very small. We expected more from a 4star hotel.
Un ottimo hotel per chi desidera visitare Pisa. Situato di fronte alla stazione ferroviaria, non è lontano dalla Torre pendente, che si può raggiungere passeggiando lungo la via pedonale che attraversa il centro della città e il fiume.
Le camere sono silenziose e curatissime, e la colazione all'americana è varia e abbondante. Unico neo, i tempi lunghi per il check-in e check-out (più di 5 minuti!).
Good for its position relative to the train station, but that's about it.
Room (118) Excellent room well equipped, only fault being broken shower 01.06.2012, otherwise fine.
The Hotel was great, loved the location, right across from the train station Excellent! I was dissappointed we had to pay for internet service. It was free in the lobby, which after 30min I gave up because I could not connect. So I had to pay. Once I did the connection was excellent. Why was that?
The staff was courteous, but you got the feeling they were forced to because it was there job, it was actually a forced feeling with no above or beyond.
All in all our stay was pleasant!
We had no hot water on second morning. Otherwise our stay was very nice.
It's really frustrating to pay over 10 euros for WLAN connectivity. By now, it really should be a part of the service (especially, considering how cheap it is to host a guest WLAN network).
We were extremely impressed with the hotel and will definitely return here. So convenient for the station and the staff were extremely nice and helpful.
I would have loved access to a balcony, but apart from that it was a really nice stay!
Migliorare lo standard qualitativo e quantitativo della colazione
I wanted a twin room (not a double bed) and apparently only the non-refurbished ones were available
I regret the hotel did not received the comments we put on our request ( third bed ) only double rooms when the hotel thought it was single
We have to recontact you because the hotel was not aware of our reservation made three month in advance
qUALITY OF RESTAURANT EXCELLENT
An excellent hotel,triple glazd and remarkably quiet given its location opposite the railway station. The restaurant is first rate.
Th only complaint is that the rooms, and in particular the bathrooms, have been fitted with rather impractical 'designer' furniture. This has been chosen for its modern appearance rather than its performance. It is a classic case of 'form' taking precedence over 'function.'
That said, the beds are comfortabe, the staff are excellent and I will be happy to recommend the hotel.
Only a minor detail but would have liked free WiFi internet access.
Air condition (ventilation) not working. Terrible smell of cigars, no relief to give the room an airing.
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